March 2005
Communications Solutions UK News

 
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Help us to help you!
Answer a few simple questions and we'll assist you in selecting the ideal headset for your application and every let you try out a unit just to make sure!
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Communications Solutions UK Limited


5 Woodside Bus. Park
Whitley Wood Lane
Reading
Berkshire
RG2 8LW
T: 0844 477 1622
F: 0844 477 1633

Cheap Headsets – are they really worth it?
This is a scenario that we have come across repeatedly. A UK organisation has a US parent company. The UK company needs headset equipment and asks for approval from the US parent for the expenditure. This is declined as headsets are cheaper in the US. The parent company ships over a number of headsets for use in the UK.

This is where the problems start. We have had instances where the call quality has been extremely poor or where there has been unexplained ‘interference’ on the line. Let’s look at what happens next:

  • When the UK company sends the headsets back for repair, the warranty cannot be honoured as the headsets are not of UK specification.
     
  • When it is explained to the UK company that not only can the headsets not be repaired, but that they will be liable for any personnel grievances or injuries suffered because the headsets are not CE marked - therefore unapproved for the UK market and have none of the relevant safety cut outs - they are panic stricken.

Cordless headsets compared to corded headsets are an increasing minefield. Cordless headsets in the UK and US operate on different frequencies and have different power requirements - so the potential problems are immense.

The moral of the story - the wise man buys from his local supplier where he can be guaranteed support and approved product.

Price is not everything. [read more]

Two special offers this month...
                                                             ...not cheap and nasty, just great value!
The GN Profile

This immensely popular 'classic' headset, perfect for use on any standard headset telephone, available now from just £75 while stocks last.

  • 3-in-1 wearing style - allowing you to choose your own personal wearing style
  • Extremely lightweight - for all day comfort

Everyone is different and comfort is an individual feeling.
That's why the extremely lightweight GN Profile lets you choose your own wearing style. Individuals can choose between a slim flexible earhook, an earloop or the comfortable fitting headband to find the perfect fit.
[read more]

Cordless headset for only £129!

Clement Clarke TC3000

As the picture below shows, the Clement Clarke TC3000 cordless headset has been designed to offer the user complete freedom to work without being tied to your desk.

Both stylish and comfortable, the TC3000 offers the optimum in sound quality. Fully adjustable microphone and receiver volume gives crystal clear communications, whatever your telephone system.

 We have limited numbers of these headsets available at this low price.


Click on the image for more detail or
complete our questionnaire so we can assist you in choosing

Please note: Any offers are limited to existing stock on a first come first served basis.

We would welcome contributions or suggestions for other news worthy items. Equally we invite you to use this newsletter as a forum to discuss important issues, please email us at info@com-solutions.co.uk  with your comments and suggestions.

 

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