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Communications Solutions UK Ltd  
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The best in telecommunications technology
November 2007
Are You 'Safe' From Sound?
In April 2006 the 'Control of Noise at Work Regulations 2005' became law. Companies are now required to protect their staff, by ensuring that they are not exposed to any more than an average noise exposure of 85dB throughout the working day. Compliance with these regulations means that you will be safe from prosecution by the Health and Safety Executive.

For more information from the Health & Safety Executive on what the 'Control of Noise at Work Regulations 2005' mean to you click on the following link: www.hse.gov.uk/noise

This Health & Safety Executive document also provides useful background information. (Click here)

Acoustic shock syndrome is an equally important issue and one which is frequently covered by devices that control noise exposure. All 'call centre' headsets that comply with CE guidelines have some safety cut-outs built into them, but there is a case to do more to safeguard you and your staff. More background information on Acoustic Shock can be found at www.hse.gov.uk/noise/acoustic.htm

What can you do to safeguard you and your staff?
 
There are various devices available. Which you choose will depend on what level of protection you feel that you need. So, how do you work out what you do need?

At last we have a device that can tell you - The Soundshield with Soundstat noise dosimetry software. The Soundshield 3G 7100ST captures and records a headset user's exposure to sound for up to a 3 month period. These statistics are then downloaded to an excel spreadsheet for detailed analysis. This is a very powerful tool with widespread applications for all headset users. If you think that you would like to know exactly what noise levels you and your staff are being exposed to then call us on 0844 477 1622 for a trial or email us. (Click here for spec sheet)


To tackle the issue of noise exposure, Plantronics, Jabra and Sennheiser all offer amplifier units which can provide you with acoustic shock protection and noise exposure control. Jabra have also recently developed a 'limiter' cable as an inexpensive solution to the problem. Indeed if you order a Jabra GN2100 or GN2000 noise cancelling headset before Christmas, the limiter cable is £14.95 compared to an RSP of £49.95 (All prices Ex VAT)
Click on the images for more product information or call us for a quotation on 0844 477 1622.
Alternatively, check out our range in our Online-shop.
 
Dave's better way to work....
The Plantronics CS7ON wireless headset, a discrete  stylish headset with up to 100m open-space range and noise cancelling microphone.

Try one for FREE
click here
 or call 01189 209 420

Special Offers - November 2007
Jabra Safe & Sound Bundle
Quick and inexpensive noise regulation compliance through your headset.
No nonsense hygiene pack and hassle-free, compliance with the latest in EU noise regulation.
Only £14.95
when you buy a noise cancelling GN headset
Plantronics CS70N
With FREE HL10 Lifter

The Plantronics CS7ON wireless headset is discrete and comfortable. With it you can be hands free on the phone -enabling you to concentrate on your call and make notes or email easily.
Sennheiser SH230
BUY 4 GET 1 FREE!

SH 230 is a premium quality over-the-head monaural headset. Packed with safety and comfort features exclusive to Sennheiser Communications, it represents the most economical headset in our range.
Staff Stuff...
Just to say Thank You

Erika Raymond and Christine King, who manage the GN Repair desk, received a complimentary box of Lavazza coffee as a thank you from one of their repair customers, Rick Tomsett from Pencarrie.
Here's what he had to say;

The headset arrived this morning - it was on my desk when I got to work. I am very impressed, considering that I placed the order yesterday afternoon.

Once again you and Communications Solutions UK have come up trumps! It is refreshing to get such a high level of customer services from a supplier.

Regards, Rick.

Left to right - Erika Raymond & Christine King

We would welcome contributions, suggestions or other newsworthy items.
Equally we invite you to use this newsletter as a forum to discuss important issues,
please email us at info@com-solutions.co.uk with your comments and suggestions.
Communications Solutions UK Limited
5 Woodside Business Park, Reading, Berkshire, RG2 8LW. UK
Telephone: 0844 477 1622
Registered in England 03913465